1 - Production (1-5 Business Days):

Once you've placed your order, our production team will start printing your item which takes 1-5 days. (Most orders are shipped within 48 hrs though)

2- Shipping (2-5 Business Days or Faster): 

Once production is complete, your product is packaged securely and shipped. Typically, for UK & US orders shipping takes 2-5 business days but we offer faster shipping options at check out.

For comprehensive delivery times and further details, please refer to our Shipping Policy.

• Printed on thick and long-lasting (uncoated) matte Museum-quality paper
• Paper weight: 200 gsm
• Unframed Prints are shipped in sturdy board-backed envelopes or postage tubes
• Colors may vary slightly depending on the monitor.

• Frames are lightweight 1-2 cm thick
• Frames have shatterproof, transparent plexiglass to ensure safe shipping

For returns and exchanges, please get in touch within 30 days of recieving the item. 

Please note, not all items are eligible for a return. For full details on whether this item is eligible for a return please click here for more details on our return policy

Eco properties: Sustainably sourced paper or wood, Plastic-free, Local fulfilment, Water-based inks

Safety attestation: Yes (may 2023)

Safety Instructions: Keep your print away from direct sunlight, as well as reflected light from mirrors, glass etc. Make sure your print is displayed at room temperature in a stable, moisture-free environment and is kept at a safe distance from any sources of direct heat such as a fireplace or radiator. For framed prints, do not use any form of liquid or chemical products to clean your frame, even if you have a coating. A soft brush can be used periodically to remove any settled dust.

EU warranty: 2 year warranty in EEA and UK, established by Directive 1999/44/EC.

Age restriction: This product is made for adults.

GPSR manufacturer name : Kinder Planet Company LTD

Postal address: 369 Hagley Road West, Birmingham, B32 2AL

Email address: help@kinderplanetcompany.com